…and provide coaching and corrective action when needed. The Call Center Quality Assurance Supervisor must be excellent communicator with a strong desire to help others. The Call Center Quality Assurance…
…caregivers globally! About The Role The Quality Assurance Engineering Specialist (QA/QE) will play a pivotal role in maintaining and enhancing our quality management system, ensuring compliance with regulatory standards,…
…Operations team and will report to the Event Processing Supervisor. Essential Responsibilities: Perform quality checks on open and closed events against established manuals/quality assurance instruments and standards on any…
Hi, we’re Oscar. We’re hiring a Senior Manager, Production Operations Quality Assurance to join our Center of Excellence team. Oscar is the first health insurance company built around a full…
…to SmithRx: HS Diploma or GED or equivalent experience 4+ years experience as a Quality Assurance Specialist in a call center environment, evaluating and scoring member calls Experience in TalkDesk…
…at Two Chairs. Reporting to the Clinical Quality Assurance Manager, you will utilize audit result data to advocate for training needs, monitor internal/external compliance risks, and inform quality improvement. You’ll…
What is PerfectServe? PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles…
…to create and refine a library of guides, how-to articles, and more. You’ll research, author, edit, proofread, format, and publish the content following Addepar’s style guidelines. Our Help Center is…
…team meetings, training, and feedback sessions. Compliance and Quality Assurance: Follow company procedures and guidelines for handling customer interactions, including scripts and compliance protocols. Ensure adherence to data privacy regulations,…
…needs of the clientele. The Security Operations Center is a core security function and operates 24/7, 365 days a year. The optimal candidate must understand that scheduling flexibility is key…
