Customer Service

Jocund Enterprises

Customer Service Representatives – Home-based Full time or Part Time

  • Multiple Openings and Companies- You Choose!
  • Hours- You Choose!
  • Schedule- You Choose!
  • Start dates are 5/26/20 and 6/1/20 New hire orientation **Training provided

Description:

• Displays patience, empathy, and ability to manage stress, the ability to work under pressure

• Outstanding problem-solving skills

• Skilled and efficient in writing and verbal communication

• Provides knowledgeable, friendly and eloquent customer service

• Respond to “Where is my order?” calls

• Assisting customers with product questions

• Placing new orders/volume orders

• Handling existing orders: returns/replacements

• Provide store-specific support

• Tracking shipments

• Gift Card/Loyalty Card support

• Dispositioning all calls

• Deliver first call resolution with white glove service

To apply to the role visit www.jocundenterprises.com Click APPLY NOW tab at the top of the Home page. Email resumes with contact information to info@jocundenterprises.com to speak with our wonderful Recruitment team today!