Network Development / Outreach Manager, Remote

 Aledade
 April 7, 2021
 Trenton, NJ
We are actively seeking an Outreach Coordinator/Manager to support market development, as part of our Growth and Network Operations team. The Outreach Coordinator will be responsible for targeting, growing, and selling Aledade ACO partnership with independent primary care practices  The Outreach Coordinator must thrive in a fast-paced environment, be an excellent communicator, and an empathetic relationship-builder who is energized by the mission of helping practices to sustain their independence through value-based care. This Coordinator will serve as a subject matter expert, helping to educate prospective practices and clinics on value-based care and Aledade’s capabilities.  This is a great position for someone looking to grow within healthcare sales/business development and work with a high-performing, mission-driven team.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US.

Responsibilities:

  • Serve as the lead point of contact for all customer account management matters including engaging with prospective practices and clinics in a consultative manner; building rapport with clinical and business staff, understanding their needs and goals, teaching them about Aledade, demonstrating our population health and analytics technology, delivering financial benefits analyses, illustrating the opportunities and challenges associated with the value-based care journey, and assessing practice ability to successfully achieve shared savings
  • Negotiate contracts, close agreements, and be accountable for hitting growth targets
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. 
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Defining market-specific channel strategies to derive growth from outbound efforts as well as from partners, existing practice referrals, marketing activities, and events
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), prepare reports on account status, capture key insights, progress, and next steps within Salesforce CRM 
  • Partner with Regional VP of Growth to collaborate with the sales team to identify and grow opportunities within the territory
  • Assist with challenging client requests or issue escalations as needed
  • Build and maintain strong, long-lasting client relationships with market-specific partners and influencers, including Independent Physician Associations (IPAs), medical associations, consulting firms, and payers/health plans  
  • Identifying and closing gaps in go-to-market content and resources required to achieve growth targetsLearning continuously about value-based care, the needs of independent practices, and Aledade’s business model, capabilities, and approach to value-based care and population health management
  • Preferred Qualifications:

  • A Bachelor’s degree in business, health care, or a related field is required. Significant and relevant work experience in lieu of educational requirements may be accepted.
  • Experience in physician network development, sales (especially to physician practices), or business development
  • Expertise in the physician market and associated dynamics
  • Experience with or preference for entrepreneurial, growth-oriented environments that require ingenuity, flexibility, and resilience
  • A love for people and relationships, confidence in establishing new connections, and building rapport with a long-term view
  • A knack for inquiry, clear communication, storytelling, active listening, and persuasionSound judgment in managing focus, juggling multiple priorities, and knowing when to escalate
  • Collaborative, supportive, and candid with teammates; proactive in asking questions and eager to lend a helping hand
  • Proficiency with Salesforce.com or other customer relationship management (CRM) platform
  • Willingness to travel up 50-75% post-pandemic
  • Thinks beyond their immediate team and contributes to making Aledade holistically better (active engagement in D&I efforts, culture initiatives, facilitating training, leading roundtables, etc.)
  • If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!
    Who We Are:
    Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients.  We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. 
    We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed.  From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO),  revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!
    Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.
    What Does This Mean for You?
    At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn.  You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.
    We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces,  Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno.
    That’s because the things that matter to you also matter to us!
    In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:
    Flexible work schedules and ability to work remotely available for many roles
    Educational Assistant Program
    Robust time off plan (21 days of PTO in your first year!)
    Paid Volunteer Days
    10 paid holidays
    12 weeks paid Parental Leave for all new parents
    6 weeks paid sabbatical
    Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
    401(k) with up to 4% match
    Stock options
    Monthly cell phone stipend 
    Weekly catered lunches
    Jeans everyday workplace
    Gender neutral bathrooms 
    And more!
    At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.