Head of Impact and Customer Success
May 3, 2021
BookNook is a dual bottom line education technology company that is committed to closing the early reading opportunity gap through innovations that prioritize authentic human connections to support learning. We believe the best edtech solutions are developed and supported by people with their roots in the classroom or the social sector, and we strive to build a team that reflects the diversity of the communities we serve.
BookNook is looking for a passionate senior leader to lead the customer success and customer enablement function at BookNook. This person would manage our Impact function and represent customer success on the leadership team. The Head of Impact will be responsible for driving revenue via renewal with partners, will ensure successful implementation, manage a team dedicated to this work, and also drive expansion. The ideal candidate will be a highly motivated and strategic thinker, will have an excellent understanding of customer success within EdTech, and will be excited about fulfilling BookNook’s explosive growth.