Manager, Business Operations

 Caribou - Company site
 June 21, 2022
 Remote - U.S.

About Caribou 

At Caribou, we’re on a mission to help people save money and take control of their car payments. Caribou does this by using technology to unlock low rates, and people to make the process easy and enjoyable. We offer a fully online application and a dedicated team to walk you through the process. We put Drivers in control.

Caribou is a hyper-growth company built by leaders from the technology, automotive, and finance industries. We have grown 20x in the past three years and raised a $115M Series C. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

Caribou is looking for a Manager, Business Operations that will execute our growth plan with our distribution partners.  In this role, you’ll be responsible for managing relationships with our existing partners and will collaborate with our Vice President of Business Development to sign new partnerships. Additionally, you’ll partner with Caribou’s product, engineering, analytics, and legal teams to execute strategic data & technology integrations that will provide the best possible buying experience for Caribou’s customers.

You have the quantitative skills to analyze performance data, build business cases and develop compelling case studies, while also commanding the soft skills to communicate clearly & confidently to partners, negotiate deals, build consensus among groups with different perspectives, and be willing to do whatever it takes to deliver upon our growth goals. You’ll be a key member of our business development team with exposure to senior leaders inside & outside the organization and you’ll play an important role in executing Caribou’s growth strategy.


  • Manage relationships with existing partners, holding them accountable to shared goals and being a thought partner in shaping the growth strategy
  • Independently attract, negotiate, and sign deals with new partners, and collaborate with our Vice President of Business Development to do the same for larger, more complex deals
  • Monitor, evaluate, and assess performance among the partners you manage
  • Create & execute strategic account plans that deliver on our growth targets
  • Routinely communicate the state of our distribution partnerships, the biggest challenges and opportunities, and the plan to deliver on our goals with Caribou’s leadership team

This role can be based out of Caribou offices in Washington, DC or Denver, CO. Alternatively, the role may be based remotely within the U.S. Caribou currently requires that all personnel and visitors to any of its offices are fully vaccinated against the COVID-19 virus. As a result, candidates must be fully vaccinated against COVID-19 to be eligible for this position (subject to any exemptions or accommodations due to medical or religious reasons).

About You

We’re looking for someone with the following experiences and skill sets:

  • 3-6 years of experience at a strategy consulting firm, investment bank, financial institution, or a fintech/insurtech firm
  • Experience managing external partnerships or affiliate marketing programs
  • Confident, articulate, compelling verbal and written communicator (including presentations in Google Slides)
  • Organized, practical, and efficient “gets things done” approach
  • Curious, truth-seeking, and validates what others say before taking action
  • Consistently demonstrates strong business judgment & emotional intelligence
  • Startup / technology experience

How we will take care of you

Everyone at Caribou is a valued team member, and we always strive to live up to our value Take Care of Each Other. Our compensation and benefits package includes: 

  • Competitive compensation: $105-$130k annual salary 
  • Equity in a high-growth company
  • 401k savings program with 3% company contribution
  • Generous paid time off including: 20 days accrued PTO per year, 14 annual company holidays, 16-weeks paid parental leave, bereavement leave, and volunteer day
  • Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance
  • Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance
  • Up to $1,000 per year for eligible professional development expenses

Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work. This helps us improve life for our customers, our communities and our team members.

  • See people as people
  • Take care of each other
  • Commit to the mission
  • Move quickly and bravely
  • Get better every day
  • Seek truth

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.