Cleo Labs - Company site
January 13, 2022
At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.
Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.
Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we’re looking for experienced and passionate team members like you to join us.
As a Guide at Cleo, you’ll have the opportunity to make a huge impact and create long-term relationships with members throughout the various stages of parenthood, from considering to expecting parents through school age. You will work collaboratively with a team of talented and passionate care professionals who will innovate and challenge the current state of health care, and support members as they navigate work-life and parenthood.
This is a part-time role, with hours ranging between 15-25 hours/week. In this role, you will assist members as they navigate parenthood; connect them with local community resources; refer them to Cleo’s network of specialized experts, and deliver high-quality support to ensure that every member’s needs are met. You will help shape our evidence-based care model, personalizing your support to meet the needs and preferences of each family. You get to create relationships with your members that are based on trust, knowledge, and non-judgemental support. You will have the chance to use your expertise to triage specific questions and circumstances to determine the scope and qualifications required to respond.
Experience & Education:
We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.
Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.