Operations Coordinator – Temporary
Cleo Labs - Company site
June 21, 2022
At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.
Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.
Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we’re looking for experienced and passionate team members like you to join us.
Title: Operations Coordinator (Temporary – 4 months)
We are looking for a highly motivated self-starter to join our Member Operations team on a 4-month temporary basis (averaging 25 hours per week). As the Operations Coordinator, you will be the glue for Cleo’s Member Operations team, managing the day-to-day customer service needs of our members and experts around the country. You will assist our Cleo Guides with member needs as they arise, connecting families with health experts, and delivering high-quality customer support to ensure that every member’s experience with Cleo runs smoothly.
As the Coordinator for Member Operations at Cleo you’ll have the opportunity to:
-Make a major impact on the lives of new and expectant families
-Drive the success of Cleo from the front line: families and experts
-Work with passionate, smart, and enthusiastic people
This role reports to the Director of Member Support Operations.
To be successful in this role you may have:
We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.
Cleo is proud to be an Equal Opportunity employer. We highly encourage people of any race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.