Medical Operations Quality Manager

 Color - Company site
 June 21, 2022
 Remote, USA
Color is a health technology company that makes population-scale healthcare programs accessible, convenient, and cost-effective for everyone.  We have raised $100 million in Series E funding, bringing our valuation to $4.6 billion and our total raised amount to $378 million. We work with governments, public health institutions, employers, and national health initiatives around the world to provide the tools for preventive health and infectious disease management, including testing, vaccinations, and other services.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge – we want you to apply!
What we offer:
Competitive salary
✨  Comprehensive medical, dental, vision, life, and disability benefits. Including employer HSA contributions.
  401k match
Monthly lunch, phone, and wifi stipend for remote employees
Generous vacation policy, paid holidays and company-wide recharge days
  Monthly  stipend to spend on your well being
  Equal paid parental leave for birthing and non-birthing parents
Four complimentary clinical-grade genetic testing kits for you and your family
We are looking for a Medical Operations Quality Manager to drive the design, development and execution of a best-in-class clinical quality program. This individual will ensure that Color’s clinical partners operate to the highest clinical standards, supporting safe, scalable systems and high-value care.  This is a full-time employment position.

How You’ll Contribute:

  • Define patient-first quality standards that are measurable, scalable, and in accordance with practice and regulatory requirements
  • Design and implement a clinical quality assurance program that holds our clinical partners and programs to the highest standard
  • Conduct chart audits and data analysis for Color’s clinical programs, evaluating documentation, clinical decision making and adherence to program clinical guidelines
  • Own design and cadence of weekly and monthly committees to review and escalate key cases, providers, and trends
  • Support the quality team in operational day to day management, metrics, and reporting
  • Work with the Head of Medical Operations on program/project launches and/or events to ensure quality standards and regulatory requirements are adhered to
  • Assist in the development of policies, procedures, competencies, training, corrective action plans and tracking mechanisms
  • Collaborate with Color’s Medical Affairs, Product and Operations team in evaluating and improving clinical flows, intakes and protocols
  • Our Ideal Candidate Will Be/Have:

  • Advanced Practice Clinician (nurse practitioner or physician assistant) with a minimum of 5 years clinical practice experience in an outpatient primary care setting with experience in administering a clinical quality assurance program
  • Familiarity with managing conditions that are common in primary care settings including diabetes, hyperlipidemia and obesity, as well as acute care conditions
  • Experience with developing clinical quality initiatives, including conducting chart audits,  assessing for clinical decision making and documentation, and giving feedback to clinicians
  • Experience in health technology, diagnostics, biotechnology, or pharmaceutical industry is desired
  • Comfortable with various health delivery models and experience in evaluating medical/care workflows and protocols.
  • Comfort with ambiguity: you are comfortable working in a high growth, constantly changing environment, and have a proven track record of leading initiatives, hitting goals, and succeeding in a fast-paced environment
  • Passionate about healthcare and technology; you’re excited to play a role in building out the future of healthcare
  • Willing to travel to HQ in Burlingame, CA
  • #LI-FH1
    Color is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process. 
    Mandatory Vaccination Policy Disclosure
    COVID-19 Vaccination Requirement: Color requires anyone working onsite or visiting Color’s offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved.  Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with Color.