Portfolio Delivery Manager

 Delta Dental - Company site
 October 19, 2021
At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes. 
The Portfolio Delivery Manager is responsible for managing the delivery of a functional portfolio of investments which are made up of medium and high complexity programs and projects related to healthcare payer core applications. The incumbent is an expert level individual contributor whom serves as a key influencer in the administration of project portfolios aimed at enabling key business outcomes across the enterprise from within our Product Management organization.

How you will make an impact:

  • Provides leadership and oversight to ensure the successful delivery of portfolio level outcomes that will require coordination across various program and project managers, and/or release train engineers and scrum masters.
  • Works collaboratively with Product Management Directors & Technology Directors within a Portfolio to develop execution strategies and plans for delivering and sequencing key programs and projects.
  • Ensures delivery accountability, risk, and communication across the portfolio and works in unison with key program execution roles including associated program managers, project managers, and scrum teams required to deliver portfolio level objectives on-time, on-budget, and within defined goals.
  • Creates portfolio level resource plans spanning business, technology and support functions, manages dependencies, develops and delivers consistent portfolio communication, and upholds portfolio governance requirements.  
  • Monitors and provides high level insight, status, and line of sight accountability across all related programs and projects within a portfolio with an emphasis on the defined financial and business outcomes within the business case(s) associated with the portfolio.
  • Identifies, manages, and resolves dependencies, risks, and issues at both strategic and tactical levels and creates visibility and reporting for these at the portfolio level
  • Leads the portfolio management processes, creating visibility through reporting on the size, health and state of portfolio program and project delivery to all levels of management
  • Creates portfolio level resource and project plans in support of the entire change delivery lifecycle which may include concept development, business case evolution, funding events as well as high-level design, delivery, and launch plans which focus on achieving intended business outcomes as defined by the portfolio; this requires enterprise collaboration across business, technology, and support function stakeholders whom all have a role in delivering portfolio level outcomes
  • Performs other duties as assigned
  • What we look for:

  • 7+ years of related experience
  • Bachelor’s degree
  • Masters of Business Administration preferred
  • Knowledge of portfolio project management industry trends and experience managing portfolios of interdependent or interrelated projects
  • Proven leadership in managing cross functional teams and/or programs
  • Good problem-solving skills
  • Confident and able to influence stakeholders
  • Analytical skills required to effectively manage activities related to strategic planning, monitoring, process management, risk management, and reporting
  • Strong oral and written communication skills required to interact with all levels of management and/or stakeholders
  • Effective interpersonal skills required to develop trusted relationships with key portfolio stakeholders across the enterprise
  • Experience in quality of care and fraud, waste and abuse is preferred
  • Benefits and perks:

  • 12 days starting vacation, 12 holidays, 9 sick days and your birthday off!
  • Low-cost premium medical insurance options
  • 100% paid dental and vision insurance
  • Generous 401(k) matching and flat contribution
  • Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
  • Employee LiveWell program, focusing on overall employee well-being.
  • Fertility and diabetes benefits
  • Employee discount program: AT&T/Verizon, entertainment, travel, and more!
  • Culture of learning: career development and tuition reimbursement
  • Career growth: we love promoting from within
  • #LI-SS1
    At Delta Dental we:
    Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.
    Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.
    Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.  
    If you think this sounds like you, let’s chat. We would love to tell you more!
    To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn.
    ABOUT Delta Dental
    Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.
    We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
    Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
    Proof of eligibility to work in the United States must be provided if selected for hire. 
    As a Federal Contractor, we require all employees to be fully vaccinated for COVID-19. You will be required to provide proof of full vaccination upon hire or obtain approval of a valid medical or sincerely held religious exemption from receiving a COVID-19 vaccine prior to your start date.