Manager, Web Production

 Fastly - Company site
 November 29, 2021
 US (Remote)

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Manager, Web Production

Fastly understands the importance of a marketing website in the era of buyer-led business-to-business purchasing. Due to its importance, we’re looking for someone who can apply product management skills towards the ongoing development of our marketing site. As a Manager, Web Production, you will become deeply familiar with the site's users and their preferences. You will also become proficient in what website improvements can make the most meaningful business impact and build a roadmap for the site that drives us forward. And you will understand and partner with your extended team including your creative, technical, and analytical collaborators.

What You'll Do

  • Build and own the marketing site roadmap including developing a compelling vision, socialization, understanding capacity of internal teams, prioritization, and communicating customer insights to our web development team.
  • Ensure we are testing and running CRO and UX experiments that are tracked all the way into our customer relationship management system. Optimize the site to drive key business objectives, not just clicks and form submissions.
  • Represent a global vision. Understand how our main site and localized sites are experienced by our users and reflect that in your approach to roadmap planning from the beginning. 
  • Be accountable for our core web metrics and run regular analysis to surface opportunities for improvement.
  • Help our creative and front-end development team members understand the impact of their work on the marketing site and our metrics. 
  • Evangelize the impact the marketing site has on our business.

What We're Looking For

  • 2+ years experience managing people
  • 6+ years of relevant experience (ideally in web management, web marketing, or product management).
  • You have a global perspective and have experience working on sites across the world in multiple languages.  
  • Exceptional interpersonal and negotiation skills; you are a clear and thoughtful communicator.
  • You are relentless in the pursuit of growth with a proven track record of hitting and exceeding goals. You want Fastly to win!
  • You have strong analytical abilities and experience with data analysis and reporting. Experience in Google Analytics, HotJar, Conductor or Google Search Console preferred.
  • You are the go-to team member with a history of establishing trusted relationships and always work across internal orgs to do what’s best for the customer.
  • You are comfortable establishing a strategic roadmap, bringing others in on your vision, and regularly report out on your progress.

In accordance with applicable law, Fastly’s minimum base pay for this role if hired in Colorado is $103,000 per year. Additionally, this role is eligible to participate in Fastly's equity plan. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. Note that this role is available to candidates outside of Colorado and different minimum compensation may apply.

Fastly is proud to deliver a strong total rewards program to our employees. This role is eligible to participate in the following benefits:

  • Health benefits (medical, dental, and vision)
    • Medical: Cigna or Kaiser available
  • Retirement benefits and employer match
  • Life Insurance (Basic and Voluntary Life)
  • Short & Long Term Disability with a buy-up LTD option
  • Voluntary Accident & Critical Illness benefits
  • Flex Spending Accounts & Mass Transit benefits
  • Open Vacation Policy
  • Sick Time
  • Generous leave benefits (medical, maternity, paternity, and personal)
  • Paid wellness days
  • Employee Assistance Program
  • Learning & reimbursement program stipend
  • Mobile and internet allowance
  • Wellness stipend
  • Pet insurance

Fastly reserves the right to amend or modify for any reasons in accordance with applicable law.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.

  • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit, please apply!

 

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.