Senior Product Manager (Analyze)

 Firstup - Company site
 January 13, 2022
 Remote - US
Who we are
Firstup is fundamentally changing how organizations communicate and connect. We aim to be the backbone of the entire Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at the right time, in the right place, and in the right language. We are unifying the digital workplace and giving workers personalized access to all the systems, resources, and applications they need to do their jobs. Joining Firstup means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help.  If you are ready to make a difference in the world, come join us!
Our client list includes household names and is growing daily, and now we need your help! 
Our Values
Every Employee is an Owner with responsibility and credit for our progress
Leadership is in our build and we see change as a catalyst for improvement
We win as a team, committed to help our coworkers and customers thrive
We are currently seeking a Senior Product Manager to help deliver the next generation of our SaaS communication platform, with a focus on bringing intelligent pro-active insights to stakeholders at our customers.
Firstup is developing the next-generation analytics platform for the leaders in our customers, bringing them an unrivaled level of data analytics, predictive insights and proactive actions, while redefining the market.
You will help create, strategize, and communicate the Firstup data insights vision across our platform to enable stakeholders across our customer base to make better informed decisions that directly impact their goals and outcomes.
We are a distributed team. While we have offices in several cities, we build solutions for distributed workforces, so we model our own workforce the same way.  In this role you really can work where you want.

Responsibilities

  • Help drive our data-driven culture: Accumulate, analyze, present, and leverage data in decision making, and look for opportunities to cultivate richer insights about our products
  • Build out a best-in-class proactive analytics product for our customers to make better business decisions that drive the outcomes that matter to them.
  • Enable customers to have rich proactive insights that in turn help them drive deeper knowledge and business change in their company.
  • Understand success metrics and incorporate data into design and development process
  • Perform customer research and competitive analysis in order to develop business cases and make effective product decisions
  • Work closely with the Client Support team and the development team to identify and follow up on client concerns, feedback, and follow up on status
  • Engage internal and external customers to understand their needs and gather product requirements
  • Provide leadership and mentorship to members of the product management team
  • Not only practice but also help manage and refine our product life cycle
  • You Have

  • A demonstrated passion for data analysis, data-informed product innovation, building and shaping data culture.
  • Strong analytical product intuition – able to use data impact-fully in guiding development of products and user experiences.
  • Bachelor of Science/Master’s Degree in a related business or technical field5+ years of experience in product management, preferably in a B2B, SaaS environment
  • Hallmarks: leadership, creativity, teamwork, and strong attention to detailAbility to work independently to a high degree, and direct a cross-functional team designing, delivering, and maintaining new and enhanced functionality and integrations
  • Solid technical knowledge in at least one are including: API’s, Content Management, Team workflows, Business intelligence, ML, developer platforms or other B2B integration platformsKnowledge of and familiarity with not only product management, but also production support, software development, user experience, marketing, and sales
  • Tolerance for the challenge of a fast-paced, sometimes chaotic startup environment is a must!
  • Experience beyond the core product management skill set is a plus, especially product strategy, but also product marketing, resource management, forecasting, and budgeting
  • SCRUM/JIRA Experience: since we don’t have project managers or SCRUM masters, those functions are distributed on our project teams; our product managers share some Agile project management responsibilities with engineering leads, including JIRA management  
  • Why Firstup?
    Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.
    Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.
    #LI-TM1
    #LI-Remote