Director, Business Technology

 Gong - Company site
 December 15, 2021
 Remote US
Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality.  Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.
As Director of Business Technology, you will enable Gong’s scale and growth by enabling Gong with a modern, world class, SaaS Infrastructure and engagement model.  You will work closely with your business stakeholders to build a long term roadmap for execution of Business Technology initiatives.  You will report directly to the VP of Information Technology and be responsible for hiring and retaining top talent, creating a culture of inclusion, empathy, and productivity while inspiring your team to execute, innovate, and deliver success. 


  • Partner with all internal business functions (Sales, GTM, Finance, HR) and IT counterparts to build in-depth knowledge of our business processes & tech stack, to better leverage our current tools and identify key opportunities for improvements. 
  • Be a key player in our data strategy by working cross functionally with our internal BI team and your business partners to ensure the timeliness, quality, and depth of all data products.
  • Develop and execute technology roadmap for the evolution of our SaaS applications and cloud based infrastructure. 
  • Achieve business goals by prioritizing technology initiatives and coordinating the evaluation, development, deployment, and management of current and future technologies.
  • Hire, lead and mentor your staff. Inspire and energize staff, develop career paths and be invested in your employees’ success.
  • Manage planning and delivery of all aspects of systems delivery via robust project management hygiene and agile principles.
  • Partner closely with internal audit and our security operations team to ensure applications and processes are secure and compliant. 

  • 10+ years of experience with cloud first architectures, SDLC processes, and overall systems integration.
  • 5+ years experience managing managers and individual contributors, as well as fostering inclusion in geographically diverse organizations.
  • Demonstrated ability to lead technical teams through periods of high growth in fast paced environments. (Preferable in SaaS).
  • Proven experience with, Netsuite, and Workday.
  • Proven ability to create and maintain relationships with internal and external Executive/Leadership partners and are comfortable facilitating discussions on issue identification, prioritization, and resolution.
  • Experience in rolling out business technology initiatives with an eye towards delivering the most robust & sustainable solution possible.
  • Manage risks, communicate project updates including timelines, risks, changes, and dependencies.
  • Degree in Computer Science, Engineering or Management Information Systems is a plus.

  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents. 
  • 401K program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.
  • Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.