Telemedicine Project Manager

 Hims & Hers - Company site
 September 13, 2021
 Flag job
 Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

We are looking for a Project Manager who will oversee project and product launches across all service lines at Hims & Hers. The Project Manager will work closely with teams across the company, including Product, Operations, Customer Experience, and Medical Affairs, to ensure that projects and product launches meet deadlines and reflect the needs of various stakeholders. The Project Manager will be creative, dedicated, and motivated, be passionate about healthcare, and love solving problems.

Responsibilities: 

  • Lead project initiatives by ensuring critical business issues and medical compliance are addressed in project decisions; drive process changes based on stakeholder feedback; and ensure high-quality project deliverables
  • Engage in and influence key strategic initiatives and product launches with attention to detail and the ability to “see around the corners” to solve potential operational problems before they arise
  • Proactively identify opportunities for business improvement based on quantitative feedback and KPIs
  • Collaborate closely with a broad set of cross-functional partners to prioritize projects and workstreams in order to hit milestones
  • Engage in dialogue and use good judgment to balance provider, customer, and business priorities 
  • Communicate operational KPIs and reinforce through proactive feedback
  • Develop and promote processes to facilitate streamlined work for the teams and cross-functionally

Experience & Skills: 

  • 5+ years of work experience in project or product management or operations, preferably in a health care setting
  • Exceptional communication skills, both written & verbal: Confidently and clearly know what, when, and how to get a message across
  • Experience working cross-functionally with executive stakeholders and external partners
  • Self-starter attitude and ability to work independently
  • Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment while handling multiple projects and managing competing priorities
  • Presentation and analytical skills: Comfortable using Microsoft Office or Google Suite, and able to learn our other platforms
  • Technical aptitude: Experience or ability to learn programs including but not limited to Looker, Zapier, JIRA, Lucidchart
 
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.