Information Technology Manager Hybrid Remote, Maryland

 Kepro - Company site
 October 21, 2021
 Baltimore United States

Information Technology Manager

  • Are you an experienced IT Manager looking for a new challenge?
  • Do you value care management and quality improvement?
  • Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Note: This is a hybrid remote role, but is mostly work from home with occassional office time in Elkridge, MD.

Candidates – please take note. Kepro holds significant contracts with the federal government. As of December 8, 2021, Kepro will require its employees to be fully vaccinated against COVID-19 as required by Executive Order 14042. New hires must be fully vaccinated as of their start date and provide proof of vaccination during the onboarding process. Medical and religious accommodations are available to those who qualify.

Who we need:

The Information Technology Director provides vision, leadership and oversees all activities associated with managing all necessary contract data functions including eligibility processing and confirmation, service request processing, and reporting relevant to the Design, Development, and Implementation (DDI) and CMS Certification activities related to Medicaid Enterprise Systems Modular Transformation (MMT) interface projects. Directs project teams and individual staff to achieve tactical and strategic goals. Direct IT operations to meet customer requirements as well as the support of systems and the development of new technical solutions. Ensure that the organization has the systems and services needed to perform all relevant business functions.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

Responsible for developing, implementing, communicating, and supporting ITS technologies, programs, policies and strategies to protect KEPRO’s information technology assets.

Ensures adherence to sound ITS security controls (both physical and systems), policies and procedures. Develops plans to maintain ITS service continuity in the event of emergencies or disasters.

Ensure that all IT systems and services are compliant with all applicable industry regulations (i.e. HIPAA, NIST, URAC, FISMA. etc.).

Oversees the conceptualization, evaluation, and implementation of ITS service strategies and plans. Analyzes the needs of both internal and external customers and establishes priorities for the development of new and/or modified ITS offerings and services.

Recommends long-range and short-range management of plans by being thoroughly familiar with rapid changes in the environment and tailoring those technologies to customer needs.

Prepares operational status reports and analysis, setting forth progress, issues, adverse trends and appropriate recommendations or conclusions. Assists the SVP, ITS, with the development and implementation of goals, objectives, policies, and priorities. Analyzes researches, organizes and supervises ITS related projects as assigned by the SVP, ITS. .

What you’ll need:

Required Qualifications

Required: Bachelor’s degree from an accredited college or university in Information Management, Computer Science, Mathematics, or a related field, or equivalent years of experience.

Work requires a minimum of seven years of progressive management experience in a healthcare Information Technology environment.

Knowledge, Skills, Abilities

Position requires a broad-based understanding of KEPRO’s business and information technology needs and risks; demonstrated understanding of the opportunities to enhance business effectiveness through information technology systems, offerings and support; demonstrated skills in managing and developing staff, demonstrates effective communication skills (both written and oral) and strong negotiation skills.

Knowledge of:

Effective leadership and management principles and practices

Principles and practices of budgeting (operating and capital), communication, contracting, human resources, information technology, project management, performance standards, telecommunications, and records management to achieve outcomes and expectations

IT Security (both Physical and System for all KEPRO systems)

Information systems technologies , , , disaster recovery, and security

Technical and user-related aspects of Information Technology services

Metrics and Reporting Tools for measuring performance of all ITS systems and support

Ability to:

Provide leadership and management of the Team through coaching, empowering and facilitating employees working in a 24x7x365 dynamic team environment with staff in multiple locations

Conceive, express and promote a “vision” and strategic direction in information management systems, Service Desk, local area computer networks, telephone systems, voice, video, and data telecommunication systems, Internet and intranet systems and information systems support

Leverage best practices philosophies in development, implementation and maintenance of Processes and Procedures and SLAs/OLAs. Ensure the Team is following Processes and Procedures and meeting SLAs/OLAs

Manage complex projects that further the long-term objectives of KEPRO by identifying which quality standards are relevant to the project and determining how to satisfy them, by evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards, and by monitoring specific project results.

Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating with those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information, by partnering effectively on the design of automated KEPRO-wide systems and by facilitating an open exchange of ideas.

  • Familiarity or experience with HIPAA, NIST, and/or FISMA desirable
  • Maintain strict confidentiality of highly-sensitive corporate information
  • Demonstrates ability to exercise independent judgment and strong decision making skills.

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.