Bilingual French Virtual Care Nurse (Remote) – Contract

 League - Company site
 November 9, 2021
 Toronto, Remote
Help Us Shape the Future of Healthcare
 
At League, we’re big on building connections – both through our product and with each other. Our platform is consumer centric, personalized and always on. It’s a front door to healthcare that empowers people to live healthier, happier lives. Every day.
 
When you feel connected to our mission, values and the work you do, you’re driven to perform your best every day. When you feel connected to people you work with, you’re able to build meaningful relationships that last. Together, we share the ultimate goal of delivering better health outcomes for everyone.
 
The world has changed, and so has the way we work. We believe you can work where you work best (whether it’s in the office all the time, a few days a week, or none of the time), and still feel connected to our mission, values, purpose, and each other.  League is headquartered in Toronto with a second office in Chicago and we believe in empowering Leaguers to work their way—anywhere that works for them in Canada and the US. 
 
All Leaguers have League life moments – moments in our careers that connect us to League’s mission and values, to each other and to our amazing work – every day.
 
Will your first League life moment be meeting our team? We can’t wait to meet you. 

Position Summary:

As a Bilingual French Virtual Care Nurse, you are responsible for delivering exceptional chat-based nursing care that people turn to and trust for health and wellness-related advice. You will provide service within the nursing scope of practice for members located across Canada, using our customer’s on-demand virtual care platforms. You will be servicing members’ chats within provinces your existing nursing license(s) enables you to practice, with the expectation that you will obtain additional nursing licenses where required within 2 months of hire.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

 

In this role, you will:

  • Liaising between members and various health care providers to help educate people to achieve their optimal health;
  • Drawing on your knowledge of the Canadian healthcare system to empower and assist members to be able to navigate through the complexities of the different levels of care;
  • Help build & maintain efficient processes and protocols to address members’ priority health needs;
  • Help deliver a best-in-class virtual care nursing experience;
  • Proactively reach out to members regarding past visits, including those at high risk for chronic health issues;
  • Provide expert health guidance via chat that remains within the scope of a Registered Nurse.

 

About you:

  • Must hold an active nursing license in at least one Canadian province or territory;
  • Bachelor of Science in Nursing (BSN) or equivalent degree;
  • Near-native bilingual (French/English) proficiency required, including written communication skills;
  • Minimum 3 years in post-graduate practice, preferable in primary care or emergency setting;
  • Demonstrated experience working in a team environment;
  • Experience with triage processes to ensure members receive appropriate attention, in a suitable location, with the requisite degree of urgency;
  • Tech-savvy is considered a huge plus.

At League, everyone is welcome. Diversity makes us better, and we believe in building diversity across cultural identity, gender, sexual orientation, age and education, thought and experience.
 
We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
 
Here are some additional resources to learn more about League:
Learn more about us in this short video!
League, Cleveland Clinic collaborate to make employees healthier across North America
League and Loblaw bring next-generation digital health platform to customers
League Completes Workday Approved Integration
 
Given the current public health guidance on COVID-19 and to help support office health and safety, at this time, it is our company policy to require all Leaguers to be fully vaccinated to attend our offices in person.