Senior Sales Engineer

 Shogun - Company site
 November 24, 2021
 Canada (Remote)

Shogun is on a mission to empower brands to create exceptional ecommerce experiences, and in the process, build the world's best remote company.

Since being in the Winter 2018 batch of Y-Combinator, we've seen tremendous growth while intentionally creating a culture where people from all backgrounds belong. Our company and products are informed by diverse perspectives from the best talent around the world. We are fully remote, have no offices, and are looking for team members who are excited to work remotely.

We closed our Series A and B in 2020, and after raising a $67.5M Series C in 2021, we are scaling faster than ever. Some of our investors include Insight Partners, Initialized Capital, Accel, VMG Partners, and Y Combinator. Join us to grow your career with our rapidly growing company!

Location

For this position, we are looking for candidates located in the United States and Canada.

What You'll Do

Shogun is launching our enterprise-level product, Shogun Frontend, and the implementations and builds can occasionally be complex with multiple parties involved. As the technical member of our sales team, you will deep dive into the customer’s needs, scope out the right solution based on the customer’s desired outcomes, and align all parties on a process and timeline. This is a great opportunity for someone who loves solving technical problems and building strategic relationships with customers, as no two implementations look the same! 

  • Build trust with prospects, clients, and partners and serve as the hands-on technical resource and driver for our client-facing interactions 
  • Independently conduct in-depth technical discovery sessions to determine the full scope of customers’ and agency partner’s needs 
  • Recommend best-in-class solutions while confirming feasibility with our internal teams
  • Partner with cross-functional teams as the technical expert during custom demos, workshops and proof-of-concepts 
  • Maintain ownership of updating presentations and materials as necessary to keep in line with new product and feature releases
  • Provide technical sales expertise to other members of the sales team

What You'll Bring

Need to have

  • 4+ years of prior experience in a pre-sales/customer facing environment, aiding sales with complex, technical discovery and solutions 
  • Experience at a B2B SaaS company 
  • Strong understanding of JavaScript (ReactJS and VueJS)
  • Familiarity with systems integration, web design patterns and how software services work together 
  • Track record of contributing and developing advanced technical sales assets (demos, POCs, architecture readouts) 
  • Strong written and verbal communication skills, including the ability to explain complex concepts simply

Nice to have

  • Experience completing complex eCommerce or CMS builds or integrations
  • Previous experience working in a startup and/or fast-paced organization

What We Offer

  • Competitive salary
  • Benefits (vary by location)
  • Equity
  • A highly skilled and dedicated team that is fun to work with
  • Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected

Our Values

  • Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other
  • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent
  • Win and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growth

Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

Please refer to the position specific location requirements listed under the location section of the job description as we are interested in every qualified candidate who is eligible to work in the mentioned location(s) without requiring employment visa sponsorship. Click here if you are a Colorado-based, US candidate.