Partner Alliance Manager – Financial Services

 Silverline ( View website )
 June 9, 2021
 New York, NY, United States

Position Overview:

The Financial Services Partner Alliance Manager is responsible for the development and maintenance of strategic partnerships, collaboration across teams, tracking of training and certification achievement to meet major partnership goals and objectives, and the development and execution of programs designed to generate demand and build joint brand awareness. This person will act as the primary point of contact for Salesforce’s Alliances team as well as other specific channel partners. The Financial Services Partner Alliance Manager will also be responsible for developing and driving the execution of revenue-driving programs and initiatives, and for evangelizing Silverline’s value proposition within Salesforce and our Financial Services partner ecosystem. This role requires a good balance of both strategy and sales capabilities, as well as acting as a liaison between Silverline and partner various stakeholders.


Responsibilities Include:

  • Establish, enhance and maintain deep, collaborative relationships with various Financial Services teams at Salesforce and Financial Services 3rd Party ISVs
  • Learn the Salesforce organization, roles and individuals
  • Understand how Salesforce values its channel partners and what its expectations are of its partners
  • Become an expert in Salesforce’s Partner Navigator Program to ensure the Silverline Financial Services brand is on track with expectations
  • Track and monitor key partner metrics including pursuits, ACV, certifications and customer surveys
  • Actively promote the Silverline brand within the various partner and channel teams; ensure awareness of our competitive differentiators and client success stories
  • Establish and maintain close working relationships within the Silverline Financial Services Salesforce Practice and related teams, including GTM, sales, marketing and delivery teams
  • Support efforts to build pipeline of services related to various Salesforce Clouds
  • Ensure cohesion between the Salesforce Sales plays and go-to-market strategy designed by the Go-To-Market leaders
  • Execute on partner joint go-to-market strategy designed by the Go-To-Market leaders
  • Work with designated partners to build a pipeline of opportunities for Silverline Sales teams
  • Manage and review pipeline and other relevant metrics tied to partner strategies and initiatives in close alignment with internal and external stakeholders
  • Conduct regular cadence between managed partners and Silverline stakeholders
  • Ensure effective and timely internal and external communication and coordination of Salesforce’s ecosystem strategy and execution of results


Experience/Skills Required:

  • 2-3 years in a role(s) focused on channel/alliance management with a passion and commitment for partner success
  • 1-2 years experience in Financial Services Industry and/or Salesforce Ecosystem is preferred
  • Highly developed social skills to maintain positive partner relationships at all levels of organizations
  • Self-starter with excellent time management skills and ability to remain focused in a fast-paced environment
  • Must be creative, resourceful, detail-oriented, and self-motivated
  • Excellent verbal and written communication, presentation and organizational skills
  • Strong record of developing and managing partnerships and driving partner account activity and meeting or exceeding partner sales targets
  • Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness
  • Relationship building skills toward a broad constituency ranging from channel partners, sales, marketing and technical teams
  • Ability to build and maintain positive working relationships while delivering results in a fast-paced, complex, collaborative, and team-oriented organization.
  • Proven ability to understand different partner GTM and Organizational models
  • Willingness to travel as needed (as pandemic allows)



  • Bachelor's Degree required