Web Content Manager

 SurveyMonkey - Company site
 November 22, 2021
 San Mateo, CA/Portland, OR/Seattle, WA/New York City, NY/US-Remote

Who we are and what we do

Momentive (NASDAQ: MNTV) (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at Momentive.ai.

More about our Team

The Web Marketing team oversees technical content management of SurveyMonkey's marketing web properties and instrumentation and measurement of these properties as a marketing channel. As the Web Content Manager, you will report to the Senior Manager, Web Development, within the Growth Marketing organization.

What we're looking for

Momentive is looking for a Web Content Manager to join our Web Marketing team. You will work with our internal Brand, Marketing Analytics, Product, Engineering & Product Marketing teams, and third-party agency partners.

You will partner with content strategists, designers, engineers, and others, and you will create and scale content across the SurveyMonkey.com marketing website to support traffic and conversion goals for the business. Moreover, you will create and run growth experiments to improve content and help foster an experiment culture within the team.

You will combine inputs from multiple partners (including SEO, paid marketing, product marketing, demand generation, and more) into data-driven decisions that move the site forward and provide an informed perspective on web best practices, while prioritizing a “we should test that” mindset.

You will

  • Run the production and management of content for the SurveyMonkey.com marketing website.
  • Work with partners to shape the web roadmap on a quarterly basis.
  • Develop an experimentation roadmap, for optimizing traffic flows and conversion.
  • Understand analytics trends, flagging and addressing notable changes as they arise.
  • Work with our Content Engineering team to grow our CMS as a production tool

You have

  • 3+ years of web publishing and content management experience, like WordPress.
  • Experience running controlled growth experiments, with an understanding of analyzing results.
  • Comfort self-serving in analytics tools such as Google Analytics, Google Search Console, Tableau, and Splunk.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.

#LI-remote