Principal Product Marketing Manager

 Twilio - Company site
 November 24, 2021
 Remote - US

See yourself at Twilio

Join the team as our next Principal Product Marketing Manager, Enterprise Voice

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to add fuel to our Enterprise Voice business. This is a full stack product marketing role in that you will support product launches, customer presentations, sales training materials, and also act as a subject matter expert on new solutions. We are looking for a great product marketer with a technical bent that can thrive in a high-growth and fast-paced environment. 


In this role, you’ll:

  • Focus on the telecom component of our Voice products, and build deep SME knowledge to understand our technical buyer persona for Voice (from CIO to Network Engineer). 

  • Own external facing product roadmap updates, in tight relationship with the product team.

  • Support cross-functional product packaging and pricing initiatives.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • You are a strategic thinker–you like to build a deep product knowledge and dig deep into the mind of your target buyer to deeply understand their needs. 

  • You know how to turn a story into a presentation – you can communicate complex concepts to leave a lasting impression. 

  • You can see many paths to the same destination – you are always thinking of new and creative ways to drive greater impact through your work, especially through content. 

  • You can get things done – you empower others and bring them along on the journey of your project and you influence them without authority. 

  • Have top-notch presentation skills so you can stand in front of any customer or executive and make the case for your product.


  • You are technical–you like learning how to build things and figuring out how best to demonstrate the benefits of the product.

  • You have a bachelor's degree in a relevant field, business or technology. 


This role will be remote, and based in the West Coast, USA.

Approximately >25% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.


*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $116,312 – $166,160

  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.