Senior Manager, Accounting

 April 30, 2021
 Remote - US

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is seeking a Senior Manager, Accounting to join our General Ledger (GL) team. As part of ongoing work around Twilio’s recent acquisition of Segment, this individual will be responsible for steering a successful integration of the Segment GL function into the Twilio Accounting team, including significant cross-functional and cross-company partnering on policy and process alignment and strategic conversations on team structure and resource plans. This individual will oversee the entire Segment GL accounting function, including daily operations, monthly close, and quarterly and annual reporting, and will partner broadly with stakeholders in Revenue Accounting, Tax, and FP&A at both Segment and Twilio. 

Must be comfortable in a fast paced, high growth environment and ensure a timely and scalable monthly hard-close while collaborating with multiple functions such as Real Estate & Workplace, Benefits, R&D, Sales & Marketing, and Technical Accounting. We are looking for an individual with a proven track record managing a broad and dynamic scope and a passion for process improvement to join a collaborative team-based working environment. The successful candidate possesses leadership capabilities, a solid operational and technical accounting background, enjoys teaching/training and works proactively to drive results. 

This role will report to Twilio’s Director of Accounting and work closely with Directors on both the Segment and Twilio accounting teams. 



We are looking for an individual who lives the Twilio Magic and has experience leading an Accounting close.  They also have:

  • 8+ years in the accounting field
  • Public company and public accounting experience preferred.
  • Strong understanding of and passion for GAAP accounting principles and procedures.
  • Knowledge and understanding of SOX controls, experience with adoption preferred.
  • Excellent interpersonal skills with the ability to communicate clearly and succinctly in writing and verbally across all levels of the organization.
  • Ability to prioritize multiple projects/tasks and thrive in a high-growth, constantly evolving environment.
  • Bachelor’s degree or equivalent experience required; CPA is highly preferred.
  • Experience with Netsuite and Oracle ERP a plus.



As a Senior Accounting Manager, you will live the Twilio Magic values:

  • BE AN OWNER: Drive a successful integration into Twilio’s accounting function.
  • BE AN OWNER & BE BOLD: Own the end-to-end Segment close process, evaluate existing processes, and provide recommendations to gain efficiencies.
  • EMPOWER OTHERS: Energize your team; encourage and support growth through coaching; appropriately challenge them with new exposures and opportunities.
  • RUTHLESSLY PRIORITIZE: Ensure team alignment with overall functional goals and deliver on agreed upon deliverables in pre-set timelines.
  • NO SHENANIGANS: Provide intellectual honesty and data driven actions. 
  • WRITE IT DOWN: Ensure desktop procedures and documented policies exist for all areas of ownership.



The Accounting team at Twilio is essential to our continued growth as a company and ensuring that we produce accurate and complete financials in an efficient manner. Twilio is a complex, high-growth, quickly evolving business. Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. 

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 


Denver/Boulder Metro:

Tier 4 base salary range: $109,824 – $151,008

Rest of Colorado:

Tier 5 base salary range: $96,096 – $132,132

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one 

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks