Remote Job Opportunities in the Logistics Sector

The logistics sector is a massive provider of employment, and has been for decades. Getting a shipment from one side of the country to another requires a lot of effort and complex infrastructure. Factor in the rise of online and international retail and you have a recipe for countless solid positions across the globe.

But what if you want to enter the logistics field but aren’t willing to give up the freedom of working from home? It seems like a bad fit, but every industry is adapting to the march of connectivity, and logistics is no exception — despite its enduring demand for in-person workers such as drivers and warehouse workers. So what are the remote working opportunities in the logistics sector? Let’s look at the main options:

Sales and negotiation

Sales positions are always necessary, and with there being so many logistics companies out there, there’s a huge amount of value in having employees with the rhetorical skills and networking abilities to give your company an edge over all the others.

Roles specific to this industry include the freight broker — they field requests from shippers with freight, identify the most suitable carriers, and broker deals to connect the former to the latter. Whether a worker is reaching out cold to potential clients and partners, or providing a reactive service to shippers, there’s nothing stopping them from working remotely.

In fact, given the level of focus required to do this type of job well, working in isolation (for the most part) is going to be preferable. Anyone who’d like to work this type of job in logistics should invest in their home office, ensuring fast and stable internet access with VoIP options.

Customer support

A key part of logistics is the customer-facing communication, because the customer needs regular and accurate updates. When the customer is the shipper (from the perspective of the logistics company), they do need support, but that support can often be provided by existing employees (think about the nature of freight: large quantities, relatively few shipments).

Now, for sellers, shippers, and haulers, the use of third party logistics services has become completely standard. There are so many moving parts (both literally and figuratively) in the transport business that most of them are better served being outsourced. However, these dedicated logistics services won’t do everything. Case in point: customer service.

An ecommerce seller offloading its logistics will still need people to field customer queries — to hunt down updates and tell people what to expect. These employees will need to be able to float between different systems to find the details (chatbots are rapidly getting better, but they’re still fairly limited). If you think advanced customer support might fit your skills, then you’re likely to be able to find an opportunity in logistics.

Software maintenance

Automation and optimization software has rapidly gone from an interesting prospect to a mandatory priority in logistics. The justification is obvious from the name alone: logistics consists primarily of logical calculation, and that’s something for which computer systems are far better suited than the human mind.

Because of this, every logistics company is investing heavily in software: making best use of anything it’s already implemented, and sourcing cutting-edge tools to steal a march on its rivals. This doesn’t generally involve in-house workers to begin with (development and implementation will typically be left to third-party developers), but it must eventually.

This is because the array of systems in use by a particular company will become increasingly customized as time goes by, and will store a huge amount of sensitive data. This creates a need for employees with the skills and full-time company commitment to keep the systems in line and ensure that everything is updated on a steady basis — and given that most software is going to be stored in the cloud, it’s going to be readily accessible remotely.

Performance analysis

Even the best software can’t do everything to make a logistics system optimally efficient. After all, there are countless human factors involved as well. Which workers are doing well? Which ones need support? How can operational changes be made to yield improvements? Performance analysis is not only essential for gauging the success of a logistics company, but also vital for making it better over time.

And with the slow-but-sure implementation of IoT technology ensuring that even minor elements of the transportation process are fully trackable, there’s plenty of opportunity for the right remote worker to gather a vast quantity of information and identify notable patterns without ever having to leave their desk. Again, the isolation is useful in some ways: someone parsing a lot of complex data isn’t going to benefit from typical office distractions.

Logistics certainly sounds like an odd fit for remote working, because it relies so heavily on physical movement, but there are certainly opportunities out there — and the situation is only going to get better as companies become more sophisticated and automated.

Rodney Laws is an ecommerce expert with over a decade of experience in building online businesses. Check out his reviews on EcommercePlatforms.io and you’ll find practical tips that you can use to build the best online store for your business. Connect with him on Twitter @EcomPlatformsior.