Remote Tech Support Opportunities With These 6 Companies

70% of people work remotely once a week or more. If remote working sounds like your dream, it’s essential that you find the right role and the right company to make your remote lifestyle work for you. You need to find a brand who truly understands the benefits (and pitfalls) of remote working.

Below are 6 companies with a great culture and range of remote tech support opportunities. Read on and decide which one is best for you.

Recommended reading: Remote Medical Coding Jobs

Buffer

Within two years of being started, social media platform Buffer reached over 4 million users and employed remote workers in 50 cities across the globe.

It’s selling points are that it allows users to schedule posts on Twitter, Facebook, Instagram, and LinkedIn, while offering in-depth analysis of the results of these posts.

Among the different remote tech opportunities at Buffer, you could work as a:

  • Product Engineer
  • Reliability Developer
  • Product Manager

For more information about the great remote roles at Buffer, head over to the website.

HelpScout

This software support firm has built its business model on being a remote-first company. Every member of its team is a remote worker, with people operating a variety of tech roles from 12 different countries.

You get some great perks from working remotely for HelpScout:

  • A 27” display Mac laptop
  • HelpScout will buy any additional software or hardware you need
  • $1,800 per year budget for training and development

HelpScout has a 12 step hire program and offers a wide range of jobs, including:

  • PHP Engineer
  • Android Engineer
  • Front-end Engineer
  • Senior Product Designer

If you want to work in a great role for a company whose business model is built on remote working, contact HelpScout today.

Olark

This software company also makes its money in livechat. It has 10,000 clients, based in over 150 countries, and counts recruitment agencies (indeed), clothing brands (Trunk Clubs) and software businesses (Front) among its customers.

You can select from a number of remote roles:

  • Senior Software Engineer
  • Full Stack Engineer
  • Site Reliability Engineer
  • Backend Python Engineer

There are also a number of perks that come from work for Olark:

  • $1,000 vacation log off bonus: Don’t check in with Olark for at least 5 days of your vacation and you’ll get $1,000. That’s it – money for enjoying your vacation
  • 12 weeks of parental leave: This includes parents who are adopting

However, the feature I’m most impressed by is Olark’s working culture, C.H.A.M.P.S.

  • Chill out
  • Help each other grow
  • Assume good faith
  • Make it happen
  • Practice empathy
  • Speak your mind

Working remotely isn’t just about working in isolation. It’s about marrying your skills with a business that shares your values. Apply for a role at Olark if you want to work for a company where values matter.

Toggl

As a remote tech worker, Toggl is a company you may be a customer of. This time recording and tracking system is ideal for people who need to manage themselves. Toggl also uses remote workers to help keep its growth on track.

Founded in Estonia, it’s estimated that Toggl now has more users than the population of it’s home nation. Growing at an incredible rate means there are lots of job opportunities at Toggl:

  • Performance Marketing Lead
  • Toggl Backend
  • Toggl Desktop apps
  • UI/UX Designer

Toggl has made remote working a crucial part of its business. This is because it wants a culture that promotes diversity and which prizes quality over geography. The qualities Toggl looks for in its remote workers are:

  • Experience with remote working
  • Communication skills
  • Ability to self-manage

Alongside the likes of Zapier, Moosend, and WebinarNinja, Toggl is part of the group of fast-growing SaaS companies who offer entrepreneurs the ability to work from anywhere in the world.

If you have the skills Toggl demands, take a test today and find out which remote tech support opportunity is best for you.

Mozilla

Chrome rules all. However, Mozilla Firefox is the second most used browser on the planet and has an 11.6% share of desktop browser usage. More than half a billion people use Firefox and you can be part of the remote team.

You’ll get some great benefits from working remotely for Mozilla:

  • Medical cover
  • Personal development plan
  • Quarterly bonus
  • And what opportunities are there at Mozilla? Plenty:
  • Full Stack Software Engineer
  • Firefox Staff Performance Engineer
  • Senior Cryptography Engineer
  • Data Scientist – Mozilla Marketing Analytics

Not only is Mozilla a huge company that values and rewards its remote workers, it’s a business with a great ethos. “Proudly non-profit,” Mozilla is a community of people who are committed to keeping the internet free, fair, and friendly.

If you’re a tech support worker seeking an opportunity at a business committed to openness, check out the jobs available at Mozilla.

SAIC

Science Applications International Corporation (SAIC) is an IT company based in Reston, Virginia. Originally established in 1969 by World War II veteran and renowned physicist, John Robert Beyster, SAIC works extensively with state and local government.

SAIC currently employee 15,000 people. There are a range of remote software and development tech support roles at SAIC, such as:

  • Blockchain Analyst
  • Senior .Net Developer
  • Java Software Developer
  • Senior Java Developer

For more information on the great remote work that you can do for SAIC, check out the company website.

There’s plenty to for you to consider as a remote worker. You need to have the right software, tools, and apps to be able to do your job – much of which you will have to buy yourself. You also need to be aware of data and security issues, such as the Privacy Act, and GDPR. In addition to this you need the drive, discipline, and dexterity to be able to get through your working days without the 9-5, office-based structure.

However, the most important thing is finding the right tech support opportunities. You need work that’s interesting, challenging, rewarding. And you demand a company that values you and which pays you the salary you deserve.

There are plenty of companies offering remote tech support opportunities but the 5 in this article are among the very best. Check out their websites today and see what great roles they have for you.

 

KayleighKayleigh Toyra: Content Strategist

Half-Finnish, half-British entrepreneur based in Bristol. I love to write and explore themes like storytelling and customer experience. I manage a small team of writers at a boutique agency.