…customer inquiries and concerns via phone, email, web messaging, and various channels. Your primary objective will be to ensure exceptional customer service delivery by effectively managing crisis scenarios, including high-priority…
…outreach efforts with company objectives and initiatives. Customer Relationship Management: Monitor customer satisfaction metrics and develop action plans to address any issues or concerns. Champion the voice of the customer…
…journey … onboarding new customers, proactively addressing adoption challenges, supporting the customer journey with thought-leadership content, and running the renewal process. Customer value is the key to successful renewals and…
…productivity. How you’ll contribute to TrueCar’s success: Develop and implement dealer service training programs, including functional dealer service onboarding curriculum, ongoing skill development, product knowledge training, client relationship management training,…
…plan your meetings and build customer value based on your own approach and strategy (with support and guidance). Ensure customer success with collaboration of Product Support, Account Management, People Science,…
…Role Second Nature is looking for an experienced Customer Onboarding Project Manager with experience in the Property Management/Single Family Residential (SFR) space to join our Customer Onboarding team. The Onboarding…
…succeed in this role include: 2+ year relevant work experience in a customer-facing role Track record of working both independently and collaboratively to deliver on customer projects and improve customer…
Why are we hiring for this role? Due to continued growth, the Customer Success team is expanding and we require a new Customer Success Manager to join our high-performing team…
…and Support, distributed across the US, Canada, France, Germany, and the UK. You will be supported by two dedicated Customer Success Operations professionals and one Customer Success Enablement specialist. Your…
…is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. As the Customer Support Representative at 7shifts, you will…
