…aligned and focused on delivering an exceptional customer experience. Measure and analyze customer data to identify trends and areas for improvement, including analyzing customer feedback, support metrics, and other customer-related…
…function. Act as a hands-on coach to your Customer Success Managers on customer strategies and challenges – from firefighting an integration problem to negotiating a renewal. Recruit, develop, and retain…
…customer business objectives and onboarding customers, securing adoption, and facilitating expansion. As a Principal Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and…
…that Elastic GenAI Search are exceeding customer’s expectations. Your technical expertise, eye for business, and ability to deliver value will accelerate and improve the customer experience leading to customer continued…
About the Role Firstbase is on a mission to empower remote work. The Customer Experience team is the driving force delivering an unparalleled customer experience to those who have chosen…
…company, this role is necessitated by our continued growth. Job Description: As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. Your role…
Enterprise Customer Success Manager Remote, United States JOB OVERVIEW As an Enterprise Customer Success Manager, you will help Legion’s customers harness the potential of Intelligent Automation to improve their…
…all issues affecting your customers. Your ability to organize, follow up, and be proactive about customer issues will provide continuous improvements to your customer’s satisfaction levels. Your technical aptitude for…
…closing enterprise contracts within an assigned set of accounts You’re the innovator we need if you have: Experience in executive-level customer-facing roles such as customer success, presales, product management or…
…prospective customers Oversee customer account management, including formal communications of product updates and roadmaps Analyze customer data to ideate and recommend new features and enhancements Maintain an accurate record of…
